Administrative Professional | Brokerage

Position Location: Dallas | In-Office

Reports to: Director of Administrative Support

Our Administrative Professionals support The Retail Connection’s mission and vision through professionalism, accountability, and high-quality work. They partner closely with a team of retail real estate brokers in a dynamic, hands-on environment where the work is fast-paced, challenging, and often exciting and rewarding. This role requires more than strong administrative execution; successful candidates are expected to think critically, exercise sound judgment, and contribute meaningful input that supports the team’s success. They are resourceful, adaptable, and organized, with the ability to work independently and collaboratively while managing multiple priorities with accuracy, professionalism, and strong follow-through.

Position Summary:

• Provide general clerical and administrative support to a team of brokers.
• Prepare client presentations, requiring a keen eye for proper formatting and brand consistency.
• Work collaboratively with other departments, including Marketing, Research, and Accounting.
• Manage the calendars of senior brokers, including scheduling tours, meetings, conference calls, airfare, hotel arrangements, and other travel needs.
• Interact with and serve as a liaison between your team of brokers and the various departments and offices.
• Work with the Research and Marketing Departments to create property marketing brochures, e-blasts, social media posts, signage, maps, aerials, and other materials.
• Pull and prepare demographic reports, Placer.ai reports, void analyses, CoStar reports and lease/sale comps.
• Prepare and send correspondence, including emails, calendar invitations, memos, packages, and letters, on behalf of brokers to clients and associates.
• Prepare documents including Offering Memorandums, LOIs, proposals, and agreements (commission, lease, purchase, and listing).
• Prepare lease and sale data reports in Salesforce to support commission processing and maintain listing and deal tracking reports in Excel, Smartsheet, and Google Sheets.
• Prepare broker expense reports on a regular basis.
• Perform general office duties, including scanning, copying, filing, mail distribution, and basic troubleshooting of office and brokerage equipment (copiers, smartphones, and computers).
• Perform other administrative duties as assigned based on the current workload of the department.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and abilities necessary for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The ideal candidate is comfortable managing multiple priorities at once, takes initiative in all aspects of the job, and demonstrates exceptional attention to detail and accuracy.

Education | Experience | Skills:

• Bachelor’s degree preferred, but not required.
• Experience in commercial real estate strongly preferred.
• Advanced proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint, required.
• Proficiency in Adobe Acrobat, Salesforce, Placer.ai, CoStar, Docusign, Google Earth, Google Maps, and internet search tools, preferred, but not required.
• Experience with Canva and Adobe InDesign is a plus.
• Familiarity with and a desire to incorporate leading-edge AI tools and emerging workplace technologies to improve efficiency and workflows is strongly preferred.
• Basic IT knowledge required.
• Ability to research statistics and identify real estate ownership entities with persistence, resourcefulness, and creativity.
• Strong understanding of basic math principles, including the ability to accurately calculate commissions, percentages, splits, prorations, and payment adjustments.
• Excellent verbal and written communication skills, with the ability to communicate clearly and accurately.
• Strong critical thinking and problem-solving skills.
• Excellent organizational skills, with the ability to multitask in a fast-paced environment.
• Ability to effectively prioritize and manage competing projects and deadlines.
• Willingness to take initiative and move projects forward with limited instruction.
• Strong interpersonal skills and the ability to work effectively in a team environment.